Screen Overview #
You can check the firmware version installed on the charger and update to the latest version if necessary.
Firmware update is provided for charger stability improvement, security enhancement, and new feature application.
Feature Details #
- Firmware Upgrade
Location: Firmware Upgrade Screen
Functionality: Compares and displays currently installed firmware version and registered latest firmware version.
Notes: If an update is required, you can proceed with firmware upgrade on that screen. - Firmware Update Guidance
Location: When clicking Update button
Functionality: Latest firmware download and installation starts, and update progress status screen is displayed.
Notes: Charger usage may be restricted during update. Please proceed in an environment with good network status for stable update.
Additional Info #
- Firmware update is provided regularly for safe and stable use of the charger.
- When update notification is displayed, it is recommended to proceed as quickly as possible.
Specific Scenarios #
- Force Firmware Update
Update that must be proceeded mandatorily regardless of user choice.
→ If an update is scheduled, firmware update scheduled date notification is provided.
→ If update schedule is specified, it may proceed automatically at that time.
→ Provided for security vulnerability improvement or system stability assurance.
→ If update is not completed, use of some features may be restricted.
→ Charger reboots automatically after update completion. - Optional Firmware Update
Update that the user can proceed selectively as needed.
→ If optional firmware update is possible, update available guidance is provided.
→ Basic charger usage may be possible without proceeding with update, but update is recommended for stable use.
→ Charger reboots automatically after update completion. - Charging Status During Update
Guidance on operation if charging is in progress at update start.
→ Ongoing charging ends and then update starts.
→ Please avoid charger manipulation during update for safety. - Update Failure
Update may fail in the following cases.
→ When network connection is unstable
→ Server response error or charger power cut off during update
→ If network connection is unstable, please check network status and retry.
Technical Details #
- Firmware update proceeds via server-based OTA (Over-the-Air) method.
- In case of security update, update may be forcibly applied below a certain version.
FAQ #
- Q. Why is firmware update necessary?
A. It is provided for charger stability improvement, security vulnerability improvement, and new feature application. Some updates may be mandatory depending on service policy or security requirements. - Q. Can I charge during update?
A. No. Charging may be restricted or stopped for charger stability during firmware update. It is recommended to proceed with update while charging is ended. - Q. What should I do if update fails?
A. Check charger network connection status and try again. If the problem persists, please contact customer center. - Q. Does the charger reboot after firmware update?
A. Yes. When update is complete, the charger reboots automatically, and normal use is possible after reboot is finished. - Q. Is firmware update content different by country?
A. Firmware update content and application timing may differ depending on country, model, and service policy. - Q. Does the charger break if a problem occurs during update?
A. Generally not. OTA update includes recovery procedures in case of error occurrence. If the problem persists, please contact customer center.
