{"id":21229,"date":"2026-01-19T09:08:49","date_gmt":"2026-01-19T09:08:49","guid":{"rendered":"https:\/\/humaxcharging.com\/uk\/?post_type=docs&#038;p=21229"},"modified":"2026-01-19T09:10:53","modified_gmt":"2026-01-19T09:10:53","password":"","slug":"firmware-update","status":"publish","type":"docs","link":"https:\/\/humaxcharging.com\/uk\/supporthub\/firmware-update\/","title":{"rendered":"Firmware Update"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Screen Overview<\/h2>\n\n\n\n<p>You can check the firmware version installed on the charger and update to the latest version if necessary.<br>Firmware update is provided for charger stability improvement, security enhancement, and new feature application.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Feature Details<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Firmware Upgrade<\/strong><br>Location: Firmware Upgrade Screen<br>Functionality: Compares and displays currently installed firmware version and registered latest firmware version.<br>Notes: If an update is required, you can proceed with firmware upgrade on that screen.<br><\/li>\n\n\n\n<li><strong>Firmware Update Guidance<\/strong><br>Location: When clicking Update button<br>Functionality: Latest firmware download and installation starts, and update progress status screen is displayed.<br>Notes: Charger usage may be restricted during update. Please proceed in an environment with good network status for stable update.<br><\/li>\n<\/ol>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Info<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firmware update is provided regularly for safe and stable use of the charger.<\/li>\n\n\n\n<li>When update notification is displayed, it is recommended to proceed as quickly as possible.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Specific Scenarios<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Force Firmware Update<\/strong><br>Update that must be proceeded mandatorily regardless of user choice.<br>\u2192 If an update is scheduled, firmware update scheduled date notification is provided.<br>\u2192 If update schedule is specified, it may proceed automatically at that time.<br>\u2192 Provided for security vulnerability improvement or system stability assurance.<br>\u2192 If update is not completed, use of some features may be restricted.<br>\u2192 Charger reboots automatically after update completion.<br><br><\/li>\n\n\n\n<li><strong>Optional Firmware Update<\/strong><br>Update that the user can proceed selectively as needed.<br>\u2192 If optional firmware update is possible, update available guidance is provided.<br>\u2192 Basic charger usage may be possible without proceeding with update, but update is recommended for stable use.<br>\u2192 Charger reboots automatically after update completion.<br><br><\/li>\n\n\n\n<li><strong>Charging Status During Update<\/strong><br>Guidance on operation if charging is in progress at update start.<br>\u2192 Ongoing charging ends and then update starts.<br>\u2192 Please avoid charger manipulation during update for safety.<br><br><\/li>\n\n\n\n<li><strong>Update Failure<\/strong><br>Update may fail in the following cases.<br>\u2192 When network connection is unstable<br>\u2192 Server response error or charger power cut off during update<br>\u2192 If network connection is unstable, please check network status and retry.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Details<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Firmware update proceeds via server-based OTA (Over-the-Air) method.<\/li>\n\n\n\n<li>In case of security update, update may be forcibly applied below a certain version.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Q. Why is firmware update necessary?<\/strong><br>A. It is provided for charger stability improvement, security vulnerability improvement, and new feature application. Some updates may be mandatory depending on service policy or security requirements.<br><\/li>\n\n\n\n<li><strong>Q. Can I charge during update?<\/strong><br>A. No. Charging may be restricted or stopped for charger stability during firmware update. It is recommended to proceed with update while charging is ended.<br><\/li>\n\n\n\n<li><strong>Q. What should I do if update fails?<\/strong><br>A. Check charger network connection status and try again. If the problem persists, please contact customer center.<br><\/li>\n\n\n\n<li><strong>Q. Does the charger reboot after firmware update?<\/strong><br>A. Yes. When update is complete, the charger reboots automatically, and normal use is possible after reboot is finished.<br><\/li>\n\n\n\n<li><strong>Q. Is firmware update content different by country?<\/strong><br>A. Firmware update content and application timing may differ depending on country, model, and service policy.<br><\/li>\n\n\n\n<li><strong>Q. Does the charger break if a problem occurs during update?<\/strong><br>A. Generally not. OTA update includes recovery procedures in case of error occurrence. If the problem persists, please contact customer center.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Screen Overview You can check the firmware version installed on the charger and update to the latest version if necessary.Firmware update is provided for charger stability improvement, security enhancement, and &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/humaxcharging.com\/uk\/supporthub\/firmware-update\/\"> <span class=\"screen-reader-text\">Firmware Update<\/span> Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"doc_category":[120],"doc_tag":[],"class_list":["post-21229","docs","type-docs","status-publish","hentry","doc_category-mx7"],"year_month":"2026-04","word_count":507,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"humaxch","author_nicename":"humaxch","author_url":"https:\/\/humaxcharging.com\/uk\/author\/humaxch\/"},"doc_category_info":[{"term_name":"MX7","term_url":"https:\/\/humaxcharging.com\/uk\/supporthub-category\/mx7\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Firmware Update - HUMAX EV Charging - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/humaxcharging.com\/uk\/supporthub\/firmware-update\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Firmware Update - HUMAX EV Charging - UK\" \/>\n<meta property=\"og:description\" content=\"Screen Overview You can check the firmware version installed on the charger and update to the latest version if necessary.Firmware update is provided for charger stability improvement, security enhancement, and &hellip; 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