{"id":20924,"date":"2026-01-16T04:21:30","date_gmt":"2026-01-16T04:21:30","guid":{"rendered":"https:\/\/humaxcharging.com\/uk\/?post_type=docs&#038;p=20924"},"modified":"2026-03-27T04:37:43","modified_gmt":"2026-03-27T04:37:43","password":"","slug":"charger-network-configuration","status":"publish","type":"docs","link":"https:\/\/humaxcharging.com\/uk\/supporthub\/charger-network-configuration\/","title":{"rendered":"Charger Network Configuration"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Screen Overview<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select the Humax Server (or another service platform) to which the charger will be connected, then proceed with the network settings. <\/li>\n\n\n\n<li>The charger can be operated online via either a Wi-Fi or LAN (Ethernet) connection. <\/li>\n\n\n\n<li>Depending on the charger\u2019s firmware version, applying the network settings may cause the charger to restart automatically.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Feature Details<\/h2>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-4 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"528\" data-id=\"24047\" src=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-1024x528.webp\" alt=\"\" class=\"wp-image-24047\" srcset=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-1024x528.webp 1024w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-300x155.webp 300w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-768x396.webp 768w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-1536x792.webp 1536w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk-600x310.webp 600w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/userAppGuide-networksettings-uk.webp 1702w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connection Service Dropdown<\/strong><br>&#8211; Location: Top of the screen<br>&#8211; Function: Allows selection of the platform to which the charger will connect. The default is &#8220;Humax Charge&#8221;, and selecting it opens a platform selection modal.<br>&#8211; Notes: If &#8220;Enter Manually&#8221; is selected, a field for directly entering the OCPP server URL becomes available.<br><\/li>\n\n\n\n<li><strong>OCPP URL Input Field<\/strong><br>&#8211; Location: Below the Connection Service dropdown<br>&#8211; Function: When &#8220;Enter Manually&#8221; is selected from the Connection Service dropdown, this field allows manual entry and editing of the OCPP WebSocket address.<br>&#8211; Notes: The OCPP URL provided when selecting a platform from the Connection Service dropdown cannot be edited.<br><\/li>\n\n\n\n<li><strong>Connection Type<\/strong><br>&#8211; Location: Top of the screen<br>&#8211; Function: Allows selection of the connection method, either Wi-Fi or LAN (Ethernet). A stable option should be chosen based on the installation environment.<br>&#8211; Notes: When Wi-Fi is selected, SSID search and input fields are displayed. When LAN is selected, no additional configuration is required.<br><\/li>\n\n\n\n<li><strong>Wi-Fi Selection Dropdown<\/strong><br>&#8211; Location: Displayed when &#8216;Wi-Fi&#8217; is selected as the connection type<br>&#8211; Function: Scans for nearby 2.4GHz Wi-Fi networks and allows selection from the list, or manual entry of a hidden network (SSID).<br>&#8211; Notes: When an SSID is selected, it is shown with a signal strength icon, and a password input field appears below.<br><\/li>\n\n\n\n<li><strong>Wi-Fi Password Input<\/strong><br>&#8211; Location: Displayed after selecting a Wi-Fi SSID<br>&#8211; Function: Allows entry of the password for the selected Wi-Fi network. Includes options to show\/hide the password and clear all input.<br>&#8211; Notes: When an SSID is selected, it is displayed with a signal strength icon, and the password field appears below.<br><\/li>\n\n\n\n<li><strong>Enter Manually<\/strong><br>&#8211; Location: Within the Wi-Fi section<br>&#8211; Function: When the checkbox is enabled, the &#8216;Wi-Fi Name&#8217; and &#8216;Password&#8217; input fields are displayed instead of the Wi-Fi selection dropdown, allowing manual input.<br>&#8211; Notes: Depending on the charger firmware version, only the Enter Manually option may be available.<br><\/li>\n\n\n\n<li><strong>Connect Button<\/strong><br>&#8211; Location: Bottom of the screen<br>&#8211; Function: Applies the configured server and network settings to the charger. The charger will then automatically proceed with network configuration and server connection.<br>&#8211; Notes: Enabled only when all required information has been entered.<br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Additional Info<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Wi-Fi Limitation:<\/strong> Only 2.4GHz Wi-Fi is supported. 5GHz-only networks are not supported.<\/li>\n\n\n\n<li><strong>Settings Storage:<\/strong> The configured network settings are stored on the charger.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Specific Scenarios<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unable to Find Wi-Fi Networks<\/strong><br>Displayed when the Wi-Fi scan is complete but no networks are found. <br>&#8211; A &#8220;No available Wi-Fi networks found.&#8221; message is shown along with an empty list.<br>&#8211; You can press the &#8220;Search Again&#8221; button to rescan.<br>&#8211; Ensure the charger is within range of a 2.4GHz Wi-Fi signal.<br><br><\/li>\n\n\n\n<li><strong>Manual Entry<\/strong><br>Used when connecting to a Wi-Fi network not listed or when using a custom server (OCPP). &#8211; <strong>Wi-Fi:<\/strong> Select the &#8220;Enter manually&#8221; checkbox and enter the SSID and password directly.<br>&#8211; <strong>Service:<\/strong> Select &#8220;Enter Manually&#8221; and enter the OCPP server URL starting with &#8220;ws:\/\/&#8221; or &#8220;wss:\/\/&#8221;.<br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Details<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Configuration via BLE:<\/strong> All network settings are encrypted and transmitted to the charger via a BLE connection. <\/li>\n\n\n\n<li><strong>Wi-Fi Scan Frequency:<\/strong> The charger scans for nearby Wi-Fi networks when the Wi-Fi dropdown is opened, and rescans upon user request.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Q. The Wi-Fi password is correct, but the connection fails.<\/strong><br>1. <span style=\"font-size: 1rem;\">Check whether the router supports the 2.4GHz band.<\/span><br>2. <span style=\"font-size: 1rem;\">Ensure the correct SSID has been selected.<\/span><br>3. <span style=\"font-size: 1rem;\">Try restarting the router.<\/span><br>4. Reduce the distance between the charger and the router.<br><\/li>\n\n\n\n<li><strong>Q. The charger restarts after applying network settings. Is this normal?<\/strong><br>&#8211; Yes, depending on the firmware version, the charger may restart to apply the network configuration. The restart typically takes about 1\u20132 minutes.<br><\/li>\n\n\n\n<li><strong>Q. Where can I find the Connection Service URL?<\/strong><br>&#8211; The default OCPP server URL is set automatically.<br>&#8211; If using a custom server, you can obtain the URL from your service provider and enter it manually.<br><\/li>\n\n\n\n<li><strong>Q. Can I change previously configured network settings?<\/strong><br>&#8211; Yes. When you reconnect to the charger via the app, the existing settings will be displayed. After making changes, press the &#8220;Connect&#8221; button to proceed with the network connection.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Screen Overview Feature Details Additional Info Specific Scenarios Technical Details FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"doc_category":[120],"doc_tag":[],"class_list":["post-20924","docs","type-docs","status-publish","hentry","doc_category-mx7"],"year_month":"2026-04","word_count":722,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"humaxch","author_nicename":"humaxch","author_url":"https:\/\/humaxcharging.com\/uk\/author\/humaxch\/"},"doc_category_info":[{"term_name":"MX7","term_url":"https:\/\/humaxcharging.com\/uk\/supporthub-category\/mx7\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - 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