{"id":20881,"date":"2026-01-16T00:42:29","date_gmt":"2026-01-16T00:42:29","guid":{"rendered":"https:\/\/humaxcharging.com\/uk\/?post_type=docs&#038;p=20881"},"modified":"2026-01-16T00:42:31","modified_gmt":"2026-01-16T00:42:31","password":"","slug":"account-and-profile-management","status":"publish","type":"docs","link":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/","title":{"rendered":"Account and Profile Management"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Screen Overview<\/h2>\n\n\n\n<p>If you tap the nickname area at the top of the Settings screen, a screen where you can check and modify registered account information is provided.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Feature Details<\/h2>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-4 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"812\" data-id=\"20882\" src=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png\" alt=\"\" class=\"wp-image-20882\" srcset=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png 375w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1-139x300.png 139w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"812\" data-id=\"20883\" src=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-2.png\" alt=\"\" class=\"wp-image-20883\" srcset=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-2.png 375w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-2-139x300.png 139w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"812\" data-id=\"20885\" src=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-3.png\" alt=\"\" class=\"wp-image-20885\" srcset=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-3.png 375w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-3-139x300.png 139w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"812\" data-id=\"20884\" src=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-4.png\" alt=\"\" class=\"wp-image-20884\" srcset=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-4.png 375w, https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-4-139x300.png 139w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Auto Login<\/strong><br>Location: Top of Account Settings<br>Functionality: This is a feature to maintain login status without having to log in every time the app runs. You can turn it ON\/OFF with the toggle switch.<br>Notes: If you do not use the app for 21 days, Auto Login is turned OFF and you are logged out.<br><\/li>\n\n\n\n<li><strong>Nickname<\/strong><br>Location: Profile Information Area<br>Functionality: Set the nickname to be displayed within the app.<br>Notes: Up to 20 characters can be entered.<br><\/li>\n\n\n\n<li><strong>Email ID<br><\/strong>Location: Below Nickname<br>Functionality: Check the registered email information.<br>Notes: Displays the email address registered at sign-up. As a unique identifier, it cannot be modified.<br><\/li>\n\n\n\n<li><strong>Change Password<\/strong><br>Location: Below Email ID<br>Functionality: Change the account password. The process proceeds by verifying the current password and then setting a new password.<br>Notes: When registering a new password, the new password and confirmation input must match.<br><\/li>\n\n\n\n<li><strong>Mobile Phone Number<\/strong><br>Location: Below Change Password<br>Functionality: You can change the registered mobile phone number. Enter and save the new number.<br>Notes: Country information cannot be changed.<br><\/li>\n\n\n\n<li><strong>Service Country<\/strong><br>Location: Below Mobile Phone Number<br>Functionality: Information on the country where the service is being used.<br>Notes: Information set at sign-up cannot be changed.<br><\/li>\n\n\n\n<li><strong>Membership Withdrawal<\/strong><br>Location: Bottom of screen<br>Functionality: Terminate the service usage contract and delete the account. Personal and device setting information registered in the withdrawal target country is permanently deleted. You can withdraw the withdrawal request by contacting the customer center before 14 days.<br>Notes: Based on the deletion target country, the member account is switched to a withdrawal pending state for 14 days from the time of withdrawal request.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Specific Scenarios<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancel Password\/Mobile Number Change<\/strong><br>Action when attempting to leave the screen while changing information.<br>\u2192 If there is content being written, a reconfirmation guidance popup is displayed.<br>\u2192 If &#8220;Yes&#8221; is selected, changes are not saved and it returns to the previous screen.<\/li>\n\n\n\n<li><strong>Membership Withdrawal Policy<\/strong><br>Terms\/policy agreement process proceeds during sign-up and withdrawal due to GDPR regulation application.<br>\u2192 This is an important requirement for GDPR compliance based on UK and EU.<br>\u2192 Membership withdrawal is only possible when the charger connector is not connected to the vehicle, and charger factory reset proceeds immediately upon withdrawal request.<br>\u2192 Re-registration is possible after membership withdrawal is complete.<br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Q. Can I change my email (ID)?<\/strong><br>A. For security and account identification, the email address registered at sign-up cannot be changed.<\/li>\n\n\n\n<li><strong>Q. I want to change the service country.<\/strong><br>A. The service country cannot be changed directly within the app.<\/li>\n\n\n\n<li><strong>Q. Is re-registration possible after membership withdrawal?<\/strong><br>A. Yes, it is possible. However, upon withdrawal, all data of the previous account is deleted and cannot be recovered, and it is processed as a new sign-up.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Screen Overview If you tap the nickname area at the top of the Settings screen, a screen where you can check and modify registered account information is provided. Feature Details &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\"> <span class=\"screen-reader-text\">Account and Profile Management<\/span> Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"doc_category":[120],"doc_tag":[],"class_list":["post-20881","docs","type-docs","status-publish","hentry","doc_category-mx7"],"year_month":"2026-04","word_count":463,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"humaxch","author_nicename":"humaxch","author_url":"https:\/\/humaxcharging.com\/uk\/author\/humaxch\/"},"doc_category_info":[{"term_name":"MX7","term_url":"https:\/\/humaxcharging.com\/uk\/supporthub-category\/mx7\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Account and Profile Management - HUMAX EV Charging - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Account and Profile Management - HUMAX EV Charging - UK\" \/>\n<meta property=\"og:description\" content=\"Screen Overview If you tap the nickname area at the top of the Settings screen, a screen where you can check and modify registered account information is provided. Feature Details &hellip; Account and Profile Management Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\" \/>\n<meta property=\"og:site_name\" content=\"HUMAX EV Charging - UK\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-16T00:42:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"375\" \/>\n\t<meta property=\"og:image:height\" content=\"812\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\",\"url\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\",\"name\":\"Account and Profile Management - HUMAX EV Charging - UK\",\"isPartOf\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png\",\"datePublished\":\"2026-01-16T00:42:29+00:00\",\"dateModified\":\"2026-01-16T00:42:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage\",\"url\":\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png\",\"contentUrl\":\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png\",\"width\":375,\"height\":812},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/humaxcharging.com\/uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support Hub\",\"item\":\"https:\/\/humaxcharging.com\/uk\/supporthub-betterdocs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Account and Profile Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/#website\",\"url\":\"https:\/\/humaxcharging.com\/uk\/\",\"name\":\"HUMAX EV Charging - UK\",\"description\":\"EV Charger\",\"publisher\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/humaxcharging.com\/uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/#organization\",\"name\":\"HUMAX EV Charging - UK\",\"url\":\"https:\/\/humaxcharging.com\/uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/humaxcharging.com\/uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2023\/11\/humaxevcharging-logo.svg\",\"contentUrl\":\"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2023\/11\/humaxevcharging-logo.svg\",\"width\":298,\"height\":34,\"caption\":\"HUMAX EV Charging - UK\"},\"image\":{\"@id\":\"https:\/\/humaxcharging.com\/uk\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Account and Profile Management - HUMAX EV Charging - UK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/","og_locale":"en_US","og_type":"article","og_title":"Account and Profile Management - HUMAX EV Charging - UK","og_description":"Screen Overview If you tap the nickname area at the top of the Settings screen, a screen where you can check and modify registered account information is provided. Feature Details &hellip; Account and Profile Management Read More","og_url":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/","og_site_name":"HUMAX EV Charging - UK","article_modified_time":"2026-01-16T00:42:31+00:00","og_image":[{"width":375,"height":812,"url":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/","url":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/","name":"Account and Profile Management - HUMAX EV Charging - UK","isPartOf":{"@id":"https:\/\/humaxcharging.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage"},"image":{"@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage"},"thumbnailUrl":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png","datePublished":"2026-01-16T00:42:29+00:00","dateModified":"2026-01-16T00:42:31+00:00","breadcrumb":{"@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#primaryimage","url":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png","contentUrl":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2026\/01\/account-1.png","width":375,"height":812},{"@type":"BreadcrumbList","@id":"https:\/\/humaxcharging.com\/uk\/supporthub\/account-and-profile-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/humaxcharging.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Support Hub","item":"https:\/\/humaxcharging.com\/uk\/supporthub-betterdocs\/"},{"@type":"ListItem","position":3,"name":"Account and Profile Management"}]},{"@type":"WebSite","@id":"https:\/\/humaxcharging.com\/uk\/#website","url":"https:\/\/humaxcharging.com\/uk\/","name":"HUMAX EV Charging - UK","description":"EV Charger","publisher":{"@id":"https:\/\/humaxcharging.com\/uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/humaxcharging.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/humaxcharging.com\/uk\/#organization","name":"HUMAX EV Charging - UK","url":"https:\/\/humaxcharging.com\/uk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/humaxcharging.com\/uk\/#\/schema\/logo\/image\/","url":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2023\/11\/humaxevcharging-logo.svg","contentUrl":"https:\/\/humaxcharging.com\/uk\/wp-content\/uploads\/2023\/11\/humaxevcharging-logo.svg","width":298,"height":34,"caption":"HUMAX EV Charging - UK"},"image":{"@id":"https:\/\/humaxcharging.com\/uk\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/docs\/20881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/comments?post=20881"}],"version-history":[{"count":16,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/docs\/20881\/revisions"}],"predecessor-version":[{"id":20901,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/docs\/20881\/revisions\/20901"}],"wp:attachment":[{"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/media?parent=20881"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/doc_category?post=20881"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/humaxcharging.com\/uk\/wp-json\/wp\/v2\/doc_tag?post=20881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}