Everything you need to install, commission and support Humax EV chargers. Access installation guides, technical documents, training resources, commissioning support and exclusive installer benefits — all in one place, whether you’re installing a single home charger or supporting multiple customer installations.
EV Charger Support
Resource Categories
Based Technical Support
Brand Heritage
Our support teams are available to help both installers and end customers throughout the installation and ownership journey.
Email support
Phone support
EV Chargers
24 × 7 Support
Set-Top Boxes
10:00am – 3:30pm
Monday – Friday
Join the Humax Installer Program and gain access to exclusive benefits, rewards, training, technical support and future sales opportunities.
Browse guides, documentation, training and tools for every stage of the installation journey.
Step-by-step installation guidance designed to get every charger installed quickly and correctly.
Step-by-step commissioning guidance to ensure every installation is configured, connected and operational before handover.
The latest technical information, product updates and compliance documentation.
A central library of practical tools and documentation to support successful installations and customer handovers.
Access product training, installation videos and commissioning tutorials whenever you need them — learn at your own pace.
Stay informed about the latest product improvements, firmware releases and software enhancements.
Simple guidance for managing warranty claims and product returns.
Order approved genuine Humax replacement parts and accessories.
Search common installation, commissioning and support topics to find answers fast.
Access customer-facing materials to support sales conversations and installations — help customers choose Humax.
Join A Growing Nationwide Network.
We’re building a nationwide network of trusted installation partners.
Protect And Grow Your Opportunities.
Register opportunities and receive support from the Humax team throughout the sales and installation process.
Whether you need technical assistance, commissioning support or help with a customer installation, our team is here to help. We’re committed to making every Humax installation straightforward, reliable and successful.
EV Chargers
24 × 7 Support
Set-Top Boxes
10:00am – 3:30pm
Monday – Friday
