{"id":4073,"date":"2023-06-30T05:03:14","date_gmt":"2023-06-30T04:03:14","guid":{"rendered":"https:\/\/humaxcharging.com\/uk\/?post_type=docs&p=4073"},"modified":"2024-01-19T06:13:13","modified_gmt":"2024-01-19T06:13:13","slug":"how-to-use-app","status":"publish","type":"docs","link":"https:\/\/humaxcharging.com\/global\/supporthub\/how-to-use-app\/","title":{"rendered":"Getting started"},"content":{"rendered":"\n
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Commissioning the Charger<\/h3>\n\n\n\n

We\u2019ve made it easy to set up the eCord charger using one of the following:<\/p>\n\n\n\n

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  1. eCord User App<\/strong> – Download and install this app on the end-users device to complete the setup process.<\/li>\n\n\n\n
  2. Network Access Point (AP Mode)<\/strong> – Local hotspot connection with the charge point. Use this to configure the charge point and server details manually.<\/li>\n\n\n\n
  3. eCord Installer App <\/strong>– Installers should use this app and the transfer device ownership setting once setup is complete.<\/li>\n<\/ol>\n\n\n\n

    1. Humax eCord App<\/h3>\n\n\n\n
    <\/div>\n\n\n\n
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    \"\"<\/figure>\n<\/div>\n\n\n\n
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    Setup Instructions<\/strong>

    Download the Humax eCord<\/strong> app (scan the QR code) and proceed with the on-screen instructions.<\/p>\n\n\n\n

    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Tip: For full step-by-step details, please refer to the User Manual available online at the Support Hub.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    2. Network Access Point (AP Mode)<\/h3>\n\n\n\n

    Access Point Mode (AP Mode) is a function that allows you to configure the network and server settings of the charger. The instructions below will guide you through how to connect to the charger and the server via any web browser.<\/p>\n\n\n\n

    Connect to the Charge Point WiFi Hotspot<\/h4>\n\n\n\n
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    \"\"<\/figure>\n<\/div>\n\n\n\n
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    Step 1 – Airplane Mode<\/strong>
    We suggest placing your smartphone in to airplane mode and ensure WiFi is enabled.<\/p>\n<\/div>\n<\/div>\n\n\n\n

    <\/div>\n\n\n\n
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    Step 2 – Power Reboot<\/strong>
    Restart the power of the Charge Point and ensure the indicator light is flashing green.

    Please note that the network configuration setting is only accessible 15 minutes after a power restart.<\/p>\n<\/div>\n<\/div>\n\n\n\n

    <\/div>\n\n\n\n
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    Step 3 – Charge Point WiFi Hotspot<\/strong>
    On your smart phone, navigate to WiFi networks and select the charge point network, starting with HEXXX\u2026 (same as device Serial Number).

    Input the default password: admin123<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Tip: Please reject automatic Wi-Fi network switching when the message appears for now.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Step 4 – Connect to Charge Point<\/strong>
    Open a web browser on your smartphone which should now be connected to the charger hotspot.

    In the URL bar, type: 192.168.4.1

    Input the 4-digit network pin which can be found on the charge point.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Tip: If the 192.168.4.1 webpage is not accessible, please reboot the charge point power and try again.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Step 5 – Network Settings<\/strong>
    Tap the Network Settings button.
    Select the your home WiFi network and enter the password.

    Enter the server address:
    UK<\/strong>
    wss:\/\/uhc-server.humaxcharging.com\/
    Europe<\/strong>
    wss:\/\/ehc-server.humaxcharging.com\/<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Tip: Repeat Steps 3-4 to reconnect to the charge point hotspot.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    <\/div>\n\n\n\n
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    Step 6 – Charger Settings<\/strong>
    Tap the Charger Settings button.

    Switch Charging Modes:<\/strong><\/p>\n\n\n\n